Last Updated: April 2023
Welcome to WhatNext™! This Privacy Notice describes how we collect, maintain, use, handle, or otherwise process your personal information when you use whatnext.com (the “Website”). The references “we,” “our,” and “Company” in this Privacy Notice refer to WhatNext, LLC, the owner of the Website.
Information Collection and Use
To join the WhatNext™ community, you must register on the Website. The only personally identifiable information (“PII”) that we collect when you register is your email address. Your email address will be associated with the username and password that you select. If you are concerned about privacy, you should not include any PII in your username. You also will have an opportunity to identify your relationship, if any, with cancer and any specific types of cancer of interest to you. This information will be associated with your account and will be linked to your email address.
Like many websites, we commonly use information gathering tools, such as cookies and web beacons, to collect information as you navigate the Website. A cookie is a small file placed on the hard drive of your computer that collects certain information about your equipment, browsing actions, patterns, and details of your visits to the Website, such as traffic data, location data, logs, and other communication data, and the resources that you access and use on the Website. Cookies also may collect information about your computer and internet connection, including your IP address, operating system, and browser type. The information collected through cookies is stored in log files and is statistical in nature. We use this information to analyze trends, administer the Website, and gather broad demographic information about our users. Although this information does not include any PII, we may maintain it or associate it with your email address to help us improve the Website and deliver a better, more personalized experience. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may not be able to access certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Website. To learn more about your ability to manage cookies and web beacons, please consult the privacy features in your browser.
If you are interested in learning about programs, events and other support opportunities, we may use your email address to send you materials related to the topics of interest you designate, including information provided on behalf of our business partners who provide patient education and support services. We also may use your email address to contact you; manage your requests; deliver to you any administrative notices, alerts, and communications relevant to your use of the services; and for other purposes such as evaluating and improving our features, programs, and services.
Sharing of Information
We do not and will not sell your email address. However, your email address and your cancer-related topics of interest may be shared in one or more of the following circumstances:
- To Service Providers: Individual(s) or companies that provide administrative services to the Company.
- To Third Parties with your consent: Information may be shared with third parties (which may include advocacy organizations and research partners) only with your express consent. This consent may be evidenced by an email or by a check box in your account profile.
- For business transfers: In the event of a direct or indirect reorganization process including, but not limited to, mergers, acquisitions, divestitures, bankruptcies, and sales of all or a part of our assets, we may disclose your personal information following completion of such transaction and/or during the assessment process pending transfer. If transferred in such a case, your personal information will continue to be handled in accordance with this Privacy Notice.
Additionally, we reserve the right (and you authorize us) to share or disclose your personal information when we determine, in our sole discretion, that the disclosure of such information is necessary or appropriate in the following circumstances:
- We believe, in our sole discretion, that disclosure of your personal information is necessary to comply with applicable law or a court order, subpoena, or other legal process or valid requests by public authorities;
- To investigate, prevent, or take action regarding illegal activities, suspected fraud, possible wrongdoing, violations of our Terms of Use, or situations involving threats to our property or the property or physical safety of any person or third party;
- To establish, protect, or exercise our legal rights or defend against legal claims.
Google Analytics
We use Google Analytics to collect information about your use of the Website. Google Analytics collects certain information, such as how often you use the Website. The information received from Google Analytics is used to improve our website. For more information about Google Analytics and how it collects and processes data, please visit: https://policies.google.com/technologies/partner-sites?hl=en-US. Instructions on opting out of Google Analytics using a specific plug-in is available at the following link: https://tools.google.com/dlpage/gaoptout. Note that this opt-out is specific to Google activities and does not affect the activities of other ad networks or analytics providers that we may use.
Social Media and other Public Posting Sites
You may share information from the Website with people associated with your social media account and your social media account provider. By sharing this information, you authorize us to share information with your social media account provider, and you understand that the use of the information we share will be governed by the social media provider’s privacy notice. Please note that any information you post within these public forums or social media pages may become public and may be read, collected, and used by anyone. If you don’t want people to know your email address, for example, don’t include it in any message you post publicly. Please exercise caution when deciding whether to disclose your personal information in public posting areas. We are not responsible for the use by others of the information that you disclose in public posting areas.
Online Support Groups
We collect information from our online forums (including posts) to study, analyze and improve the services we provide and to better serve the cancer community. However, we will not use any PII that you provide for this purpose.
Links to Third Party Pages
We are not responsible for the practices employed by websites linked to/from our website nor the information contained therein. Often links to other websites are provided solely as a way for the user to obtain information that may be useful to them. The third party’s privacy notice and/or that of its service provider will govern the use of this information and we are not responsible for the privacy practices of such companies. To better protect your privacy, we encourage you to read these businesses’ privacy policies to learn about how they treat your information.
Security Measures
We take appropriate precautions to protect the information of our Website’s users. We use industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal or sensitive information is required. This encryption allows your data to be safely transmitted over the Internet without being intercepted, read, altered, or deleted by a malicious third party. The encrypted data goes to a physically secure location where your information is stored on restricted-access computers located at restricted-access sites.
No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information transmitted to us, and you transmit such information at your own risk. You are responsible for keeping information you provide confidential. You may not provide these credentials to any third party. We are not responsible if someone else accesses your account through information they have obtained from you or through a violation by you of this Privacy Notice or our Terms of Use. By using the Website or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Website.
International Transfers of Personal Information
WhatNext is a United States-based company, and information we collect from you is and will be processed in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union. We collect and transfer data to the United States only with your consent in order to support your use of the Website. We endeavor to apply suitable safeguards to protect the privacy and security of your personal information and to use it only consistent with your relationship with the Website and the practices described in this Privacy Notice.
Do Not Track
The Website does not respond to web browser “do not track” signals or other similar mechanisms.
Retention of Your Information
The information you provide to us will be retained for no longer than reasonably necessary to fulfill the purpose for which it was obtained, or for a period specifically required by law or regulation. Your information will be disposed of in a manner that seeks to prevent loss, theft, misuse, or unauthorized access.
Children Under 13
We do not specifically or knowingly collect information about children. If we learn that we have collected information from a child under the age of 13 without verification of parental consent, we take steps to remove that information from our servers. In some instances, we may use that information only to respond directly to that child (or his/her/ their parent or legal guardian) to inform the minor that he/she/they cannot use the services.
For EU Data Subjects
The European Union’s General Data Protection Regulation and other countries’ privacy laws provide certain rights for data subjects. Because the Company is not established in the European Union, these rights only apply in relation to the offering of goods or services to data subjects in the European Union, or in relation to our monitoring behavior in the European Union. Among these rights is the right to know the purpose of the processing; the categories of personal information concerned; who else outside of the Company might have received the data from us; what the source of the information was (if you did not provide it directly to us); and how long the information will be stored. Additionally, you have the right to access and rectify your personal information if it is inaccurate. You may, under certain circumstances, request that we cease using your data for direct marketing purposes, or that we erase your data. You may, under certain circumstances, also have the right to data portability, withdraw consent at any time, and object to processing. You may also have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal information. At your request, we will provide you any personal information that you have provided to us or transmit it directly to another controller if technically feasible.
Links
We provide hyperlinks to other sites which are not under our control. These links are provided for your convenience and for your reference only. These links are not intended as an endorsement by the Company of the information contained on these websites or of the individual(s) operating these website(s).
We are not responsible for the privacy practices of websites hyperlinked to our website. We encourage you to be aware when you leave our website and to read the privacy statements of each website that collects personal information.
Updates to Our Privacy Notice
We may update this Privacy Notice from time to time. We will notify you by posting the new Privacy Notice on this page and we will update the “Last Updated” date at the top of this Privacy Notice. We will let you know via email and/or a prominent notice on the Website in the event of a material change. You are advised to review this Privacy Notice periodically for any changes. Changes to this Privacy Notice are effective when they are posted on this page.
Contacting Us
Questions or comments regarding this Privacy Notice should be submitted to the Company at [email protected]. If you wish to exercise any of the privacy rights mentioned in this Notice, please email us at [email protected] or call the privacy rights toll free line at 1-844-819-6925.
Last modified: May 10, 2023
